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Frequently asked questions

Your watches are authentic ?

Each watch purchased on the site is authentic and is accompanied by all its authenticity papers: Seiko instruction booklet and Seiko international warranty card.

What's more, there are no counterfeit Seiko Arabic Dial models, thanks to their low retail price in relation to manufacturing costs.

A counterfeit with luminescent hands, a crystal glass and ESPECIALLY an automatic movement is not profitable enough.

Only the major watch brands can afford to market watches with automatic movements at these prices.

How can I be sure the payment process is secure?

Our site uses advanced SSL encryption protocols to ensure that all your personal and payment information remains confidential and protected. We do not have access to your data, we use the No. 1 banking service: Stripe which is responsible for securing your transaction.

Can I change my delivery address after placing my order?

If you need to change the delivery address after placing your order, contact us immediately. We will do our best to accommodate your request.

Is delivery offered beyond mainland France?

Yes, we are delighted to offer you Express delivery. No matter where you are, you can be sure that the delivery of your Seiko Arabic Dial will be fully taken care of by us.

Then I add a promo code to my order ?

Of course ! If you have a promo code, you can enter it in the section provided for this purpose during the payment step. Make sure to apply your code before completing the order to receive the corresponding discount. If you have any problems using your code, please do not hesitate to contact our customer service for assistance.

How will I know that my order has been taken into account?

After you have finalized your order, you will receive a confirmation email with all the details of your purchase.

Then within 72 hours, you will receive a second email which will provide you with the tracking number for your order.

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